18th Annual Banking Operational Risk Management Summit
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Past Speakers
SEE THE PREVIOUS SPEAKERS & CASE STUDIES
CASE STUDY
External Fraud: Redefinition of Deception
Over the past years, banks have invested time and effort in fulfilling their role as a gatekeeper for the financial system. Detecting and preventing External Fraud is inextricably linked to this. The impact on customers who are the victim of fraud is enormous. Banks are motivated to protect their customers and are committed to combatting fraud. What threats do we identify, and how can we best deal with them?
With her many years of experience in the FEC domain, Irene van der Laan reflects on the results of fraud detection so far and the challenges the financial industry faces within this field of expertise.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
Jules Ferdinand Pagna Disso
Director | Group Head of Cyber Risk Intelligence, Insider Technology Risk & Digital Asset Risk
CASE STUDY
Cybersecurity and OpRisk: Incorporating Cyber Security Into Operational Risk Framework
Broader introduction of large language models (LLMs) in Health care systems will drive some major changes in the business model for pharma. In this respect, medical affairs will need to re-design their scope, remit, objectives, as well as skills and competencies.
We delve into the dynamic landscape of operational risk management in the digital age. In today’s interconnected world, the fusion of cybersecurity and operational risk is paramount to business resilience. An effective operational risk framework needs to account for these cyber risks just as it does for other operational risks like technology failures, human errors, and natural disasters. In this talk, I’ll explain why cybersecurity needs to be a core focus of operational risk management, provide an overview of key cyber threats organisations face today, and discuss strategies for comprehensively assessing and mitigating cyber risks across the enterprise.
- 01The evolving cyber threat landscape – the frequency and impact of attacks is increasing
- 02The interconnectedness of cyber risks and operational risks
- 03The importance of identifying critical business processes and data
- 04Performing modern cyber risk assessments
- 05Establishing cybersecurity frameworks and controls
- 06Managing third-party cyber risks
- 07The role of cyber insurance
- 08Promoting a culture of cyber awareness
- 09The importance of incident response and recovery
CASE STUDY
Embedding ESG in the NFR Framework
ESG (Environmental, Social, and Governance) is important for operational risk management because it helps companies identify and manage risks that can impact their operations whether this relates to their own operations or (as well) on and stemming from its business activities as a company, its counterparties and any sourced processes; As ESG lead at Group NFR, Nergis is leading the implementation of the regulatory requirements into the NFR framework whilst also ensuring effectiveness. In her presentation she will reflect on this implementation process including lessons learnt and challenges.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
CASE STUDY
Promoting Ethical Behaviour and Integrity as Part of Operational Risk Management Techniques
Practical examples on how to develop practices techniques to actively manage reputation risk and incorporate it as part of the business strategy.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01“Reputational Risk”, an Operational Risk part of the whole Risk spectrum
- 02Metrics to manage Reputation Risk
- 03Tracking market sentiment regarding organisation’s integrity
- 04Developing monitorable strategic plans for integrity perception
- 05Managing reputation, ethical behaviour and integrity in the ESG era
CASE STUDY
Regulatory Guidance: Investigating the Link Between Operational Risk and Climate Change
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Overview of reg requirements around Operational Risk and climate risk
- 02Climate risk as a driver of Operational Risk
- 03Climate risk assessment for Operational Risk through scenarios and analytics
CASE STUDY
External Fraud: Redefinition of Deception
Over the past years, banks have invested time and effort in fulfilling their role as a gatekeeper for the financial system. Detecting and preventing External Fraud is inextricably linked to this. The impact on customers who are the victim of fraud is enormous. Banks are motivated to protect their customers and are committed to combatting fraud. What threats do we identify, and how can we best deal with them?
With her many years of experience in the FEC domain, Irene van der Laan reflects on the results of fraud detection so far and the challenges the financial industry faces within this field of expertise.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
Jules Ferdinand Pagna Disso
Director | Group Head of Cyber Risk Intelligence, Insider Technology Risk & Digital Asset Risk
CASE STUDY
Cybersecurity and OpRisk: Incorporating Cyber Security Into Operational Risk Framework
Broader introduction of large language models (LLMs) in Health care systems will drive some major changes in the business model for pharma. In this respect, medical affairs will need to re-design their scope, remit, objectives, as well as skills and competencies.
We delve into the dynamic landscape of operational risk management in the digital age. In today’s interconnected world, the fusion of cybersecurity and operational risk is paramount to business resilience. An effective operational risk framework needs to account for these cyber risks just as it does for other operational risks like technology failures, human errors, and natural disasters. In this talk, I’ll explain why cybersecurity needs to be a core focus of operational risk management, provide an overview of key cyber threats organisations face today, and discuss strategies for comprehensively assessing and mitigating cyber risks across the enterprise.
- 01The evolving cyber threat landscape – the frequency and impact of attacks is increasing
- 02The interconnectedness of cyber risks and operational risks
- 03The importance of identifying critical business processes and data
- 04Performing modern cyber risk assessments
- 05Establishing cybersecurity frameworks and controls
- 06Managing third-party cyber risks
- 07The role of cyber insurance
- 08Promoting a culture of cyber awareness
- 09The importance of incident response and recovery
CASE STUDY
Promoting Ethical Behaviour and Integrity as Part of Operational Risk Management Techniques
Practical examples on how to develop practices techniques to actively manage reputation risk and incorporate it as part of the business strategy.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01“Reputational Risk”, an Operational Risk part of the whole Risk spectrum
- 02Metrics to manage Reputation Risk
- 03Tracking market sentiment regarding organisation’s integrity
- 04Developing monitorable strategic plans for integrity perception
- 05Managing reputation, ethical behaviour and integrity in the ESG era
CASE STUDY
Embedding ESG in the NFR Framework
ESG (Environmental, Social, and Governance) is important for operational risk management because it helps companies identify and manage risks that can impact their operations whether this relates to their own operations or (as well) on and stemming from its business activities as a company, its counterparties and any sourced processes; As ESG lead at Group NFR, Nergis is leading the implementation of the regulatory requirements into the NFR framework whilst also ensuring effectiveness. In her presentation she will reflect on this implementation process including lessons learnt and challenges.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
CASE STUDY
Regulatory Guidance: Investigating the Link Between Operational Risk and Climate Change
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Overview of reg requirements around Operational Risk and climate risk
- 02Climate risk as a driver of Operational Risk
- 03Climate risk assessment for Operational Risk through scenarios and analytics
CASE STUDY
External Fraud: Redefinition of Deception
Over the past years, banks have invested time and effort in fulfilling their role as a gatekeeper for the financial system. Detecting and preventing External Fraud is inextricably linked to this. The impact on customers who are the victim of fraud is enormous. Banks are motivated to protect their customers and are committed to combatting fraud. What threats do we identify, and how can we best deal with them?
With her many years of experience in the FEC domain, Irene van der Laan reflects on the results of fraud detection so far and the challenges the financial industry faces within this field of expertise.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
Jules Ferdinand Pagna Disso
Director | Group Head of Cyber Risk Intelligence, Insider Technology Risk & Digital Asset Risk
CASE STUDY
Cybersecurity and OpRisk: Incorporating Cyber Security Into Operational Risk Framework
Broader introduction of large language models (LLMs) in Health care systems will drive some major changes in the business model for pharma. In this respect, medical affairs will need to re-design their scope, remit, objectives, as well as skills and competencies.
We delve into the dynamic landscape of operational risk management in the digital age. In today’s interconnected world, the fusion of cybersecurity and operational risk is paramount to business resilience. An effective operational risk framework needs to account for these cyber risks just as it does for other operational risks like technology failures, human errors, and natural disasters. In this talk, I’ll explain why cybersecurity needs to be a core focus of operational risk management, provide an overview of key cyber threats organisations face today, and discuss strategies for comprehensively assessing and mitigating cyber risks across the enterprise.
- 01The evolving cyber threat landscape – the frequency and impact of attacks is increasing
- 02The interconnectedness of cyber risks and operational risks
- 03The importance of identifying critical business processes and data
- 04Performing modern cyber risk assessments
- 05Establishing cybersecurity frameworks and controls
- 06Managing third-party cyber risks
- 07The role of cyber insurance
- 08Promoting a culture of cyber awareness
- 09The importance of incident response and recovery
CASE STUDY
Promoting Ethical Behaviour and Integrity as Part of Operational Risk Management Techniques
Practical examples on how to develop practices techniques to actively manage reputation risk and incorporate it as part of the business strategy.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01“Reputational Risk”, an Operational Risk part of the whole Risk spectrum
- 02Metrics to manage Reputation Risk
- 03Tracking market sentiment regarding organisation’s integrity
- 04Developing monitorable strategic plans for integrity perception
- 05Managing reputation, ethical behaviour and integrity in the ESG era
CASE STUDY
Embedding ESG in the NFR Framework
ESG (Environmental, Social, and Governance) is important for operational risk management because it helps companies identify and manage risks that can impact their operations whether this relates to their own operations or (as well) on and stemming from its business activities as a company, its counterparties and any sourced processes; As ESG lead at Group NFR, Nergis is leading the implementation of the regulatory requirements into the NFR framework whilst also ensuring effectiveness. In her presentation she will reflect on this implementation process including lessons learnt and challenges.
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Global trends and challenges
- 02The downside of automation, AI and social media
- 03Redefinition – what it all boils back down to…
CASE STUDY
Regulatory Guidance: Investigating the Link Between Operational Risk and Climate Change
In this session, we delve into the transformative world of omnichannel communication within global and local medical affairs. We will explore strategies and requirements for implementing an omnichannel approach, ensuring healthcare professionals have seamless access to diverse resources across multiple platforms. The session will highlight how leveraging data can refine and personalise communication methods, thus enhancing their impact on the target audience. Additionally, the presentation will address the importance of facilitating effective cross-functional communication among medical and commercial teams, especially in fostering a unified strategy. Finally, we will explore methods to tailor content and messaging to suit the diverse preferences of different healthcare professionals and stakeholders. This session promises to offer valuable insights and practical tools for anyone looking to enhance their communication strategies in the rapidly evolving healthcare sector.
- 01Overview of reg requirements around Operational Risk and climate risk
- 02Climate risk as a driver of Operational Risk
- 03Climate risk assessment for Operational Risk through scenarios and analytics
Ahmed Nasr
Operations Director Egypt and Director Milk Africa & Turkey
Khaled Elsharkawy
Integrated Supply Chain Senior Director
Mueen Uddin Siddique
Senior Director – Access Network Procurement
Shannon Hore
Senior Vice President Procurement and Logistics
Sandeep Sharma
Director Group Procurement & International Markets Supply Chain
Hottest topics
LOOK AT THE TOPICS THAT WERE DISCUSSED
- 01Operational risk in the digital age: Getting ready for the benefits and difficulties brought on by the banking industry’s digital transformation
- 02Implementing sophisticated third-party risk management processes to mitigate outsourcing risks
- 03Staying up-to-date with the latest regulatory changes and their impact on operational risk management
- 04How to leverage data analytics to gain insights, predict potential risks, and optimise risk management strategies?
- 05Cybersecurity and OpRisk: Incorporating cybersecurity into operational risk frameworks
- 06ESG risk integration: Addressing ESG concerns in operational risk frameworks
Testimonials
What our users say about our conferences
Well organised event with professional speeches, very informative, helps to enhance knowledge and experience.
UniCredit Bank
Head of Operational & Reputational Risk
Great event. Valuable with good industry insights. Well managed and hosted.
Erste Group
Head of Group Operational & Non-Financial Risk
Very good organisation and the quality of presentations was excellent. Thank you!
Intesa Sanpaolo
Head of ORM & Reputational Framework Management
Interesting topics and the high-level discussions were very valuable.
Credit Suisse
Head of Operational Risk Capital
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