CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
Speakers
Sample of Keynote Speakers and their Case Studies
CASE STUDY
The Employer Experience Proposition
Global Internal Benchmark for key HR Metrics. Key HR Metrics are aggregated and shared globally between different regions so each region can compare their own results with others within Sony. This is a good use case of how own data is utilised and leveraged in a global scale.
- 01Digital marketing – More important than ever
- 02Commercial innovation
- 03Post-pandemic era: An accelerator of digital transformation
- 04Importance of developing the right content
- 05Future of pharma sales & marketing
- 06Customer centricityand customer engagement
CASE STUDY
The Future of Operational Resilience
This presentation will showcase how banks are evolving their Operational Resilience capabilities beyond the minimum levels of compliance for regulators. It will include:
- 01What tangible progress has been made to date
- 02What are the regulators now expecting
- 03How are banks evolving to become more resilient
Delegates will have a better understanding of how they can play a role in their company’s Operational Resilience posture.
In this session, I’ll explore the critical role of being the bridge between product and technology, where true product development excellence happens. Drawing on my experience in transformation, including agile transformation and large-scale delivery, I’ll share how connecting vision with execution, and people with purpose leads to better collaboration, stronger outcomes, and more impactful products — the cornerstone of product and agile excellence.
CASE STUDY
AI and Data-Driven Scaled Regulatory Compliance
How RBI Group has scaled prudential compliance based on data and AI promises and supports in building and immediately using AI governance, use cases, and tooling to cover the extended scope of the regulatory landscape in CEE.
- 01Look back at setting up a new SLoD function
- 02Collaboration methodology with other SLoDs of regulatory/prudential compliance
- 03Utilisation of Data and AI governance with modern tooling and use cases
- 04Learning and scaling within the CEE region
Pre-Start Phase:
1.Patient Safety Review:
- Assess patient demographics, drug specifics, AE (Adverse Event) incidence rates, available resources, and programme design fundamentals
- Integrate multifaceted support resources, including call centres, educational materials, and digital tools
2.Contracting Essentials:
- Determine the need for standalone PVAs (Pharmacovigilance Agreements) or safety clauses
- Critical contract elements: Include audit rights, clear definitions, mandatory training, AE reporting procedures, contact details, and reconciliation processes
3.AE Training and Vendor Setup:
- Implement comprehensive AE training protocols
- Establish a robust vendor monitoring strategy with clear KPIs, defined monitoring frequency, and audit readiness
During the Programme:
1.Vendor Performance and AE Monitoring:
- Conduct regular vendor reviews to ensure compliance with contractual obligations
- Maintain ongoing reconciliation and monitor AE trends to identify any emerging issues
Post Completion:
1.Study Reporting:
- Prepare a comprehensive study report summarising outcomes, key learnings, and areas for improvement
CASE STUDY
Regulatory Reporting Automation — Can Data Lineage Make Compliance Seamless?
Assessing borrower cyber maturity as part of credit risk due diligence. Regulatory expectations and market trends shaping cyber-credit risk integration.
- 01How to stay ahead of the curve: Opportunities and challenges in the evolving space
- 02Evaluating the organisation’s technological maturity and culture for adopting AI
- 03How is AI driving product innovation?
- 04KPIs to track the success of AI initiatives
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
The Largest OpRisk Likely Not Yet on Your Radar — Consumer Protection Legal Uncertainty
The legal risk losses on CHF-denominated mortgages in the Polish banking sector reached a magnitude of Own Funds of the entire Slovakian banking sector. As the legal battle on CHF mortgages reached the CJEU, the rulings in Polish cases set the precedent for the entire EU.
With a new legal battle — on PLN floating rate mortgages — reaching the CJEU, it’s high time to add consumer protection legal uncertainty to your risk radar, if not already there. This session will cover lessons learnt from the materialisation of OpRisk that put the entire Polish banking sector on the verge of a meltdown.
- 01Usage of AI
- 02Pricing support
- 03Clustering
- 04Modelling
- 05AI for pricing
- 06Lessons learnt
At Accor, our journey in embedding Strength-Based Leadership and building an ecosystem of coaches is a strategic priority and a cornerstone of our people development philosophy.
In our pursuit of a coaching culture, we’ve implemented a range of initiatives that bring together the best different developmental resources. These initiatives are not standalone programmes; they are part of a deliberate, connected effort to empower our leaders and teams. By focusing on individual and collective strengths, and grounded in core coaching principles, we are shaping a workplace where continuous learning, empathy, and performance go hand in hand. This culture fosters not only personal growth but also drives team resilience, engagement, and business impact.
Rather than just talking about the theory, we want you to hear directly from our leaders. They will share how adopting a coaching mindset has transformed their leadership and the tangible difference it has made for their teams and the organisation as a whole.
CASE STUDY
Next-Gen Audit: Predictive Analytics, Regulations, and New Frontiers of Controls
The presentation will walk through today’s complex banking environment, where operational risks are increasingly shaped by advanced technologies and regulatory expectations. This presentation explores three key pillars of our audit approach:
- 01Consolidated use of AI/ML models (predictive analytics) embedded in our control processes
- 02Implementation of processes and controls to safeguard regulatory compliance with both the AI Act and GDPR
- 03Development of data visualisation dashboards to support anomaly analysis, reinforcing the human-in-the-loop approach by reducing false positives
For decades, leadership has been benchmarked against outcomes — growth, profitability, market share. But as we enter an era defined by complexity, stakeholder capitalism, and workforce fluidity, the metrics for leadership success are evolving.
Today’s most successful organisations aren’t just technology-enabled or agile — they are human-centred by design. Why? Because the greatest differentiator is no longer strategy or digital capability — it’s the human system behind it. Human-centred leadership is now the critical foundation for driving engagement, innovation, and resilience in a world where uncertainty is constant and value creation is deeply intertwined with trust, purpose, and well-being. This session reframes human-centred leadership as a strategic operating model — one that redefines performance, strengthens culture, and aligns leadership behaviours with long-term enterprise value.
CASE STUDY
The Future of Operational Resilience
This presentation will showcase how banks are evolving their Operational Resilience capabilities beyond the minimum levels of compliance for regulators. It will include:
- 01What tangible progress has been made to date
- 02What are the regulators now expecting
- 03How are banks evolving to become more resilient
Delegates will have a better understanding of how they can play a role in their company’s Operational Resilience posture.
In this session, I’ll explore the critical role of being the bridge between product and technology, where true product development excellence happens. Drawing on my experience in transformation, including agile transformation and large-scale delivery, I’ll share how connecting vision with execution, and people with purpose leads to better collaboration, stronger outcomes, and more impactful products — the cornerstone of product and agile excellence.
CASE STUDY
AI and Data-Driven Scaled Regulatory Compliance
How RBI Group has scaled prudential compliance based on data and AI promises and supports in building and immediately using AI governance, use cases, and tooling to cover the extended scope of the regulatory landscape in CEE.
- 01Look back at setting up a new SLoD function
- 02Collaboration methodology with other SLoDs of regulatory/prudential compliance
- 03Utilisation of Data and AI governance with modern tooling and use cases
- 04Learning and scaling within the CEE region
Pre-Start Phase:
1.Patient Safety Review:
- Assess patient demographics, drug specifics, AE (Adverse Event) incidence rates, available resources, and programme design fundamentals
- Integrate multifaceted support resources, including call centres, educational materials, and digital tools
2.Contracting Essentials:
- Determine the need for standalone PVAs (Pharmacovigilance Agreements) or safety clauses
- Critical contract elements: Include audit rights, clear definitions, mandatory training, AE reporting procedures, contact details, and reconciliation processes
3.AE Training and Vendor Setup:
- Implement comprehensive AE training protocols
- Establish a robust vendor monitoring strategy with clear KPIs, defined monitoring frequency, and audit readiness
During the Programme:
1.Vendor Performance and AE Monitoring:
- Conduct regular vendor reviews to ensure compliance with contractual obligations
- Maintain ongoing reconciliation and monitor AE trends to identify any emerging issues
Post Completion:
1.Study Reporting:
- Prepare a comprehensive study report summarising outcomes, key learnings, and areas for improvement
CASE STUDY
Regulatory Reporting Automation — Can Data Lineage Make Compliance Seamless?
Assessing borrower cyber maturity as part of credit risk due diligence. Regulatory expectations and market trends shaping cyber-credit risk integration.
- 01How to stay ahead of the curve: Opportunities and challenges in the evolving space
- 02Evaluating the organisation’s technological maturity and culture for adopting AI
- 03How is AI driving product innovation?
- 04KPIs to track the success of AI initiatives
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
The Largest OpRisk Likely Not Yet on Your Radar — Consumer Protection Legal Uncertainty
The legal risk losses on CHF-denominated mortgages in the Polish banking sector reached a magnitude of Own Funds of the entire Slovakian banking sector. As the legal battle on CHF mortgages reached the CJEU, the rulings in Polish cases set the precedent for the entire EU.
With a new legal battle — on PLN floating rate mortgages — reaching the CJEU, it’s high time to add consumer protection legal uncertainty to your risk radar, if not already there. This session will cover lessons learnt from the materialisation of OpRisk that put the entire Polish banking sector on the verge of a meltdown.
- 01Usage of AI
- 02Pricing support
- 03Clustering
- 04Modelling
- 05AI for pricing
- 06Lessons learnt
At Accor, our journey in embedding Strength-Based Leadership and building an ecosystem of coaches is a strategic priority and a cornerstone of our people development philosophy.
In our pursuit of a coaching culture, we’ve implemented a range of initiatives that bring together the best different developmental resources. These initiatives are not standalone programmes; they are part of a deliberate, connected effort to empower our leaders and teams. By focusing on individual and collective strengths, and grounded in core coaching principles, we are shaping a workplace where continuous learning, empathy, and performance go hand in hand. This culture fosters not only personal growth but also drives team resilience, engagement, and business impact.
Rather than just talking about the theory, we want you to hear directly from our leaders. They will share how adopting a coaching mindset has transformed their leadership and the tangible difference it has made for their teams and the organisation as a whole.
CASE STUDY
Next-Gen Audit: Predictive Analytics, Regulations, and New Frontiers of Controls
The presentation will walk through today’s complex banking environment, where operational risks are increasingly shaped by advanced technologies and regulatory expectations. This presentation explores three key pillars of our audit approach:
- 01Consolidated use of AI/ML models (predictive analytics) embedded in our control processes
- 02Implementation of processes and controls to safeguard regulatory compliance with both the AI Act and GDPR
- 03Development of data visualisation dashboards to support anomaly analysis, reinforcing the human-in-the-loop approach by reducing false positives
For decades, leadership has been benchmarked against outcomes — growth, profitability, market share. But as we enter an era defined by complexity, stakeholder capitalism, and workforce fluidity, the metrics for leadership success are evolving.
Today’s most successful organisations aren’t just technology-enabled or agile — they are human-centred by design. Why? Because the greatest differentiator is no longer strategy or digital capability — it’s the human system behind it. Human-centred leadership is now the critical foundation for driving engagement, innovation, and resilience in a world where uncertainty is constant and value creation is deeply intertwined with trust, purpose, and well-being. This session reframes human-centred leadership as a strategic operating model — one that redefines performance, strengthens culture, and aligns leadership behaviours with long-term enterprise value.
CASE STUDY
The Future of Operational Resilience
This presentation will showcase how banks are evolving their Operational Resilience capabilities beyond the minimum levels of compliance for regulators. It will include:
- 01What tangible progress has been made to date
- 02What are the regulators now expecting
- 03How are banks evolving to become more resilient
Delegates will have a better understanding of how they can play a role in their company’s Operational Resilience posture.
In this session, I’ll explore the critical role of being the bridge between product and technology, where true product development excellence happens. Drawing on my experience in transformation, including agile transformation and large-scale delivery, I’ll share how connecting vision with execution, and people with purpose leads to better collaboration, stronger outcomes, and more impactful products — the cornerstone of product and agile excellence.
CASE STUDY
AI and Data-Driven Scaled Regulatory Compliance
How RBI Group has scaled prudential compliance based on data and AI promises and supports in building and immediately using AI governance, use cases, and tooling to cover the extended scope of the regulatory landscape in CEE.
- 01Look back at setting up a new SLoD function
- 02Collaboration methodology with other SLoDs of regulatory/prudential compliance
- 03Utilisation of Data and AI governance with modern tooling and use cases
- 04Learning and scaling within the CEE region
Pre-Start Phase:
1.Patient Safety Review:
- Assess patient demographics, drug specifics, AE (Adverse Event) incidence rates, available resources, and programme design fundamentals
- Integrate multifaceted support resources, including call centres, educational materials, and digital tools
2.Contracting Essentials:
- Determine the need for standalone PVAs (Pharmacovigilance Agreements) or safety clauses
- Critical contract elements: Include audit rights, clear definitions, mandatory training, AE reporting procedures, contact details, and reconciliation processes
3.AE Training and Vendor Setup:
- Implement comprehensive AE training protocols
- Establish a robust vendor monitoring strategy with clear KPIs, defined monitoring frequency, and audit readiness
During the Programme:
1.Vendor Performance and AE Monitoring:
- Conduct regular vendor reviews to ensure compliance with contractual obligations
- Maintain ongoing reconciliation and monitor AE trends to identify any emerging issues
Post Completion:
1.Study Reporting:
- Prepare a comprehensive study report summarising outcomes, key learnings, and areas for improvement
CASE STUDY
Regulatory Reporting Automation — Can Data Lineage Make Compliance Seamless?
Assessing borrower cyber maturity as part of credit risk due diligence. Regulatory expectations and market trends shaping cyber-credit risk integration.
- 01How to stay ahead of the curve: Opportunities and challenges in the evolving space
- 02Evaluating the organisation’s technological maturity and culture for adopting AI
- 03How is AI driving product innovation?
- 04KPIs to track the success of AI initiatives
In an evolving landscape where customer expectations continually rise, understanding and proactively addressing customer needs is no longer optional—it’s essential. This session explores how empathy-driven customer experience (CX), combined with strategic automation and cutting-edge AI, can radically enhance efficiency, agent performance, and customer loyalty. Leveraging real-world insights and innovative frameworks, discover practical ways to future-proof your contact centre operations.
CASE STUDY
The Largest OpRisk Likely Not Yet on Your Radar — Consumer Protection Legal Uncertainty
The legal risk losses on CHF-denominated mortgages in the Polish banking sector reached a magnitude of Own Funds of the entire Slovakian banking sector. As the legal battle on CHF mortgages reached the CJEU, the rulings in Polish cases set the precedent for the entire EU.
With a new legal battle — on PLN floating rate mortgages — reaching the CJEU, it’s high time to add consumer protection legal uncertainty to your risk radar, if not already there. This session will cover lessons learnt from the materialisation of OpRisk that put the entire Polish banking sector on the verge of a meltdown.
- 01Usage of AI
- 02Pricing support
- 03Clustering
- 04Modelling
- 05AI for pricing
- 06Lessons learnt
At Accor, our journey in embedding Strength-Based Leadership and building an ecosystem of coaches is a strategic priority and a cornerstone of our people development philosophy.
In our pursuit of a coaching culture, we’ve implemented a range of initiatives that bring together the best different developmental resources. These initiatives are not standalone programmes; they are part of a deliberate, connected effort to empower our leaders and teams. By focusing on individual and collective strengths, and grounded in core coaching principles, we are shaping a workplace where continuous learning, empathy, and performance go hand in hand. This culture fosters not only personal growth but also drives team resilience, engagement, and business impact.
Rather than just talking about the theory, we want you to hear directly from our leaders. They will share how adopting a coaching mindset has transformed their leadership and the tangible difference it has made for their teams and the organisation as a whole.
CASE STUDY
Next-Gen Audit: Predictive Analytics, Regulations, and New Frontiers of Controls
The presentation will walk through today’s complex banking environment, where operational risks are increasingly shaped by advanced technologies and regulatory expectations. This presentation explores three key pillars of our audit approach:
- 01Consolidated use of AI/ML models (predictive analytics) embedded in our control processes
- 02Implementation of processes and controls to safeguard regulatory compliance with both the AI Act and GDPR
- 03Development of data visualisation dashboards to support anomaly analysis, reinforcing the human-in-the-loop approach by reducing false positives
For decades, leadership has been benchmarked against outcomes — growth, profitability, market share. But as we enter an era defined by complexity, stakeholder capitalism, and workforce fluidity, the metrics for leadership success are evolving.
Today’s most successful organisations aren’t just technology-enabled or agile — they are human-centred by design. Why? Because the greatest differentiator is no longer strategy or digital capability — it’s the human system behind it. Human-centred leadership is now the critical foundation for driving engagement, innovation, and resilience in a world where uncertainty is constant and value creation is deeply intertwined with trust, purpose, and well-being. This session reframes human-centred leadership as a strategic operating model — one that redefines performance, strengthens culture, and aligns leadership behaviours with long-term enterprise value.